Both USPS and ShipGo offer customer service for those that need a shipment update, order status, or have questions. What sets ShipGo’s customer service team apart is their dedication. They are available 7 days a week via phone, chat or email and your order is monitored with the ShipGo team. With USPS, there are long phone wait times and their service isn’t always available when you need it.
Both shipping services offer tracking for luggage, but not all tracking systems are created equal. With USPS Tracking, you’ll notice their system isn’t live and only updates a few transit locations. ShipGo’s tracking system works differently as it tracks your luggage in real-time. That’s right, you’ll know where your bags are at all times versus only knowing where it was previously scanned.
Skip the airport hassle and breeze through bag-check and baggage claim. Ship your luggage ahead and travel stress-free. With our on-time guarantee and complementary value protection, your luggage will be safe and waiting for you at your destination.
We love to travel and think everyone should do more of it. That’s why we are dedicated to providing you the travel experience you deserve. Feel free to reach out to us if you have any questions. Our customer service team is available 7 days via phone, chat, or email.